Our online video sessions are specially designed for individuals like you: those constantly on the move, studying away from home, or simply seeking an accessible and convenient mental health solution from the comfort of their own home.
What to expect with online video sessions
Adaptable & Flexibile
Whether you're juggling travel, studies, work, or are based outside of Melbourne, our online sessions can easily fit into your routine.
Just Like In-Person
Experience a session that feels just as personal and engaging as a face-to-face consultation.
A device (be it a computer or smartphone) and some free time are all you need to connect with us.
Are Telehealth sessions covered by Medicare?
Yes, Medicare rebates are now available for our Telehealth sessions. Please contact our office for more details on coverage and eligibility.
What is Telehealth
Telehealth refers to online video sessions where you can access mental health support remotely, using a computer or smartphone, without the need for face-to-face appointments.
Is the quality of a Telehealth session comparable to a face-to-face session?
Yes, many clients find that our online video sessions provide the same level of connection, engagement, and support as our in-person consultations.
What do I need to participate in a Telehealth session?
All you require is a device with a camera (like a computer or smartphone) and a stable internet connection. We'll guide you on any software or platform requirements.
Can I switch between face-to-face and online video sessions?
Absolutely! We aim to offer flexible solutions to meet your needs, whether that's in person, online, or a combination of both.
Is my privacy maintained during online sessions?
Your privacy is paramount. We use secure and encrypted platforms for our Telehealth sessions to ensure your data and conversations remain confidential.
What if I face technical issues during the online session?
Our team is always here to assist. If you encounter any technical problems, we'll guide you through troubleshooting or offer alternative solutions to ensure your session continues smoothly.